Case Study

Midwest Data Center

Midwest Data Center, established in 2003, employs more than 60 IT professionals. The company focuses on managed IT and security services, backup and disaster recovery, and more with the aim of helping SMB customers optimize their IT processes. Midwest Data Center specializes in servicing schools, healthcare organizations, banks and insurance companies. The technology services they provide include server management, workstation management, backup and security.

“Our rep gave us a demo of Graphus and we thought it was amazing. It was great. I was like, ‘this is what we need!’”

JR Chaney, IT Security Specialist at Midwest Data Center

Company: Midwest Data Center https://mwdata.net/
Industry:  MSP
Established: Rock Port, Mo
Established: 2003
Interviewed: JR Chaney, IT Security Specialist

The Challenge

Midwest Data Center noticed that even though customers were engaging in security awareness training, some employees were still clicking on phishing messages. They wanted a solution that would enable them to give customers a layer of email security protection. The right solution would offer tools that help employees adopt better email practices and enable them to report problems easily to lower the chance that someone would interact with a phishing message. Plus, the solution needed to pair seamlessly with other security tools.

Goals of Midwest Data Center-Graphus Relationship:

  • Deliver powerful email security for clients
  • Offer a complete security package
  • Utilize tools and warnings to prevent employees from interacting with phishing messages

The Solution

Midwest Data Center found exactly what they needed with Graphus. Not only did Graphus minimize the amount of phishing messages their customers’ employees received, but it also provided bright warning banners that a message might not be legitimate with an easy one-click system to report trouble. That is especially important as phishing attacks grow increasingly more sophisticated and challenging for even trained employees to catch. The clean, attractive reports that Graphus provides helped Midwest Data Center representatives show clients the number of phishing attacks that Graphus caught, demonstrating its value.

Other Benefits

  • Graphus paired perfectly with Dark Web ID and BullPhish ID, enabling Midwest Data Center to offer their customers a complete, one-stop security package.
  • Implementing Graphus cut down on how much time techs spend on managing phishing attacks.
  • Graphus gave customers peace of mind by providing reliable phishing protection that works 24/7/365.

“I can set Graphus up in about 15 minutes and I'm good to go.”

JR Chaney, IT Security Specialist at Midwest Data Center

“We get a nice report to send to our customers and they love it. It makes them happy to see how many attacks they're being protected from.”

JR Chaney, IT Security Specialist at Midwest Data Center

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