Empowering Email Users: Introducing Graphus Personal Spam Filter

November 28, 2023

Graphus makes it easy to mitigate the dangers of spam email

In the fast-paced world of digital communication, email remains a critical tool for businesses and individuals alike. However, the constant influx of messages brings not only important information but also unwanted clutter. While the built-in spam filters of major email providers like Microsoft 365 and Google Workspace are effective at catching obvious spam, they often fall short when it comes to filtering out messages that may not be malicious but are certainly unwelcome. Enter Graphus Personal Spam Filter, a revolutionary addition to the Graphus email security solution that puts the power in the hands of individual users. 

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What is the difference between spam and phishing? 

Understanding the key differences between spam and phishing emails is crucial for individuals and organizations to fortify their defenses against these cyberthreats.

Spam Email: 

Spam emails are unsolicited and often mass-distributed messages sent to a large number of recipients. The primary goal of spam is to promote products, services or content, typically for commercial purposes. These messages can take various forms, including advertisements, newsletters or offers, and they inundate inboxes, causing inconvenience and clutter. While spam is generally a nuisance, it is not inherently malicious. Traditional spam filters work to identify and divert these messages away from users’ primary inboxes, preventing them from becoming a significant distraction. 

Phishing Email: 

Phishing emails, on the other hand, are a more dangerous breed of cyberthreat. Phishing attempts aim to trick recipients into divulging sensitive information, such as login credentials, financial details or personal information. Unlike spam, phishing emails often employ social engineering tactics, impersonating trusted entities like banks, government agencies or reputable organizations. Sometimes, phishing messages even impersonate the recipient’s colleagues. The messages may contain urgent appeals or alarming scenarios to create a sense of urgency, pushing recipients to click on malicious links or provide confidential information. Phishing attacks can have severe consequences, leading to identity theft, financial loss or unauthorized access to sensitive data. 

In essence, while spam is an annoyance that floods inboxes with unwanted content, phishing is a targeted and deceptive attempt to manipulate individuals into taking actions that compromise their security. Recognizing the distinctions between spam and phishing is crucial for users to adopt appropriate security measures, such as robust spam filters, email authentication protocols and user education, to mitigate the risks associated with these different types of email threats. 

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Why should businesses be concerned about spam email? 

Businesses already have full plates dealing with the constantly shifting landscape of cyber risk. However, the never-ending onslaught of spam emails flooding into businesses poses a significant and multifaceted threat, warranting serious concern. Organizations should prioritize addressing spam-related challenges for several compelling reasons.

1. Productivity drain: Spam emails inundate employee inboxes, leading to a drain on productivity as individuals spend valuable time sifting through unwanted messages. Sorting through the clutter to find legitimate correspondence not only disrupts workflow but also hampers overall efficiency. The cumulative effect of this time wastage can have tangible impacts on a company’s bottom line. 

2. Resource consumption: Spam email doesn’t just consume time; it also places a strain on a company’s IT infrastructure and resources. The increased volume of incoming emails requires additional storage space and processing power to manage and filter through. This, in turn, can lead to higher IT costs as businesses invest in more robust email infrastructure to handle the influx of spam. 

3. Security risks: While many spam emails are merely a nuisance, some may carry malicious payloads or serve as vectors for more sophisticated cyberthreats. Clicking on links or downloading attachments from spam emails can introduce malware, ransomware or phishing attacks into a business’s network. The potential for data breaches, financial loss and compromised sensitive information underscores the importance of implementing robust spam filters and educating employees about the risks associated with spam. 

4. Reputation damage: Receiving spam emails with the company’s domain in the sender field can harm a business’s reputation. If clients or partners receive unsolicited and potentially inappropriate emails seemingly originating from the business, it can erode trust and tarnish the brand’s image. A damaged reputation can be challenging to rebuild, impacting customer relationships and potentially driving clients away. 

5. Compliance concerns: In many industries, regulatory compliance is a critical aspect of business operations. Spam emails may contain content that violates industry-specific regulations or privacy laws. Failure to address these compliance concerns can result in legal consequences, fines and damage to a company’s standing in the business community. 

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Unveiling the Graphus Personal Spam Filter 

Graphus, renowned for its automated, AI-based email security, has raised the bar by introducing a Personal Spam Filter. This feature enhances the existing anti-phishing protection, allowing users to take control of their inbox with a simple click on the interactive EmployeeShield banner.

Tackling the Graymail Challenge 

The typical spam filters employed by Microsoft and Google can do a decent job at catching blatantly malicious emails but often permit the entry of what is known as “graymail.” These are messages that, while not harmful, include unsolicited business offers, marketing content or newsletters, creating a constant source of distraction and annoyance for recipients. 

Graphus Personal Spam Filter goes beyond the standard by empowering end users to mark such messages as spam with a single click, effectively building a personalized spam profile for each individual. This user-centric approach ensures that Graphus blocks the sender solely for the individual user while leaving other recipients within the organization unaffected, enabling a tailored email experience. 

How It Works 

Enabling the Personal Spam Filter is a straightforward process handled by the Graphus administrator. Once activated, users will notice a new option in the Graphus EmployeeShield banner – the ability to block a message as spam or junk. Clicking on the “Block as Junk” link performs a dual action: it moves the message into the Deleted Items folder and ensures that Graphus will automatically delete any future messages from that sender for the individual user. 

Should a user have second thoughts and wish to unblock a specific sender, the process is equally intuitive. By finding a message from the blocked sender in the Deleted Items folder and clicking on the “Unblock Sender” link on the banner, users can seamlessly resume receiving messages from that sender. 

Admin Controls for Seamless Management 

Graphus recognizes the importance of administrative control. Administrators have the capability to unblock senders or move messages back into the recipient’s inbox directly from the Graphus portal. This ensures a centralized and efficient approach to managing email preferences and security settings within the organization. 

Businesses should be deeply concerned about spam email due to its potential to disrupt operations, strain resources, introduce security risks, damage a company’s reputation and raise compliance concerns. The Graphus Personal Spam Filter is a game-changer in the realm of email security, putting the user at the forefront of their email experience. By addressing the nuances of graymail and empowering users with a simple yet effective tool, Graphus continues to redefine email security standards. 

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Upgrade to better email security with AI-driven Graphus featuring the new Personal Spam Filter

Graphus is the world’s first AI-driven email security solution that automatically protects organizations from email-based ransomware attacks. The patented AI technology of Graphus creates a wall between organizations and cyberattacks, mitigating phishing attacks before they reach their systems. It automatically monitors communication patterns between people, devices, and networks to reveal untrustworthy emails, making it a simple, powerful, and cost-effective automated phishing defense solution for companies of all sizes. 

  • The NEW Personal Spam Filter is included at no extra cost for new and existing Graphus customers!
  • AI-driven email security with Graphus can capture and quarantine even sophisticated email threats and phishing messages.   
  • Graphus is the world’s first automated phishing defense platform that protects you from cybercriminals posing as trusted contacts 
  • Puts 3 layers of protection between employees and dangerous email messages.  
  • Seamlessly deploys to Microsoft 365 and Google Workspace via API without big downloads or lengthy installs.  
  • Provides intuitive reporting to help you gain insights into the effectiveness of your security, level of risks, attack types, and more. 

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Stay safe from even the most sophisticated cyberattacks and social engineering scams

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