The holidays are an especially dangerous time in cybersecurity. Some of the biggest cyberattacks in history happened on holiday weekends. Cybercriminals know that everyone’s busy and distracted around holidays and they are more than happy to take advantage of the opportunities offered to them. The winter holidays are prime time for cyberattacks. The distraction and disruption that celebrations, schedule changes and end-of-year pressures can bring to the office creates the ideal environment for them to launch cyberattacks, especially through phishing, including dangerous ransomware attacks.
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3 attack types dominate the threat landscape
Cybercriminals want to give every company an unwelcome gift like ransomware. In 2021, researchers also observed a 70% average increase in attempted ransomware attacks in November and December compared to January and February. A new holiday ransomware study from Cybereason, “Organizations at Risk 2022: Ransomware Attackers Don’t Take Holidays”, dives into some of the ways that ransomware impacts companies and employees throughout the winter holidays with data included for both several major industries and geographic regions. The report also goes into the steps that companies can take to steer clear of holiday risk.
The top threat that companies SOCs handled through the holiday season varied by region, but three major cyberattacks stood out as the most problematic incidents for SOCs. Ransomware leads the pack for U.S. companies, with more than half (66%) of IT pros in the U.S. indicating that is the threat their SOC handles the most. For organizations in the UK, their SOC is most likely to be looking at a supply chain attack (45%). Overall, an average of 49% of respondents indicated ransomware, 46% of respondents pointed to a supply chain attack and 31% said a targeted attack was the incident that their SOC was most likely to have to deal with during a weekend or holiday.
The Top 3 Threats SOCs See on Holiday Weekends by Country
|Supply chain attack||47%||54%||30%||33%||48%||38%||51%||45%|
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Low staffing levels create more attack opportunities
The IT skills shortage is already leaving companies short-handed, especially in security, and that problem gets worse around the winter holidays, giving cybercriminals a better chance of landing an attack. Bad actors are well aware of the fact that businesses run on skeleton staffs during holiday periods and on weekends, and they’re using that information to their advantage to plan their operations. The majority of survey respondents said that they run at less than half staff (44%) during holidays and weekends. Many companies drop to less than 10% staffing during those periods, including companies in four major verticals: Finance (36%), Healthcare (26%), Manufacturing (17%) and IT and Telecom (15%).
What is your average staffing level on holidays and weekends?
|80 – 100% staffed||7%|
|50 – 70% staffed||26%|
|33 – 50% staffed||23%|
|Less than 33% staffed||44%|
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Education, Finance & Retail Experience Major Challenges Around the Holidays
Some industries are particularly hard-hit by holiday attacks. The seven sectors that researchers chose to concentrate on in this report are Education, Finance, Healthcare, Travel & Transport, Manufacturing & Utilities, IT & Telecom and Retail, Catering & Leisure. The results of the survey show that every sector faces challenges with a holiday incident response. Education stood out as the sector in which it would take the longest for an organization to assess the scope of a cyberattack over a holiday, with more than half of respondents indicating that their assessments might be slow. IT professionals in the Education sector also said that their organizations would lose more money in a holiday attack. Retail had the second-longest assessment time and Travel had the second-longest response time.
|Education||Finance||Healthcare||IT & Telecom||Manufacturing & Utilities||Retail, Catering & Leisure||Travel & Transport|
|It took us longer to assess the scope of the attack||54%||39%||30%||35%||38%||41%||33%|
|It took us longer to respond to/ stop the attack||42%||40%||31%||31%||37%||40%||43%|
|The business lost more money||42%||24%||34%||24%||32%||31%||38%|
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Holiday and weekend attacks hit harder
The impact of a ransomware attack on a holiday weekend varies by industry, but none of the outcomes is pleasant. Across the board, an attack coming during a weekend or holiday is just worse than the same attack at another time. The most common factor that companies have to deal with when responding to a cyberattack on a holiday or weekend is that it takes longer to get a full picture of the attack. Over one-third of respondents (37%) said that it takes them longer to assess the scope of an attack on a holiday. Building on that, more than a third of respondents also said it takes them longer to stop an attack and assemble their response team on weekends and holidays. This cascade of challenges leads directly to businesses experiencing a longer recovery timeline and ultimately losing more money in the event of an attack on a holiday or weekend than they normally would.
Outcomes of a cyberattack on a weekend or holiday
|Negative consequence||% of respondents who experienced it|
|It took us longer to stop the attack||37%|
|It took us longer to assess the scope of the attack||37%|
|It took us longer to recover from the attack||36%|
|It took us longer to assemble our team||34%|
|The business lost more money||31%|
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Investing in detection and automation technologies reduces risk
Organizations are taking a variety of proactive steps to mitigate their holiday and weekend risk. Many organizations are discovering the power and efficiency of AI and automation in security to help them close gaps and find problems faster, and they’re putting that learning to work for them to reduce their holiday cyberattack risk. Just under a third of respondents (29%) said that they’re investing in automation to improve their attack detection and response capabilities, reducing the burden on their staff. Implementing new threat detection capabilities is also a top priority for businesses. In today’s challenging security staffing market, many companies are turning to a managed security operations center (SOC or endpoint detection and response (EDR) to quickly and affordably bolster their threat detection capabilities.
Top 5 Moves Companies Are Making to Reduce Risk
|Implementing new ransomware detection capabilities||38%|
|Augmenting staff to respond faster||31%|
|Adding automation to speed detection & response||29%|
|Setting up crypto wallets to pay ransoms||27%|
|Learning to negotiate with ransomware groups||27%|
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